| Score | Question | Bapcor | Repco | Super Cheap |
| Business Relationship |
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| They are able to deliver consistently on overall business goals. | | | |
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| They demonstrate drive and passion for our business. | | | |
| Communication |
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| You have a relationship with this Retailer that is built around objectivity and trust. | | | |
|
| Staff communicate in a professional and courteous manner | | | |
| Pricing & Value |
| Product Quality |
|
| The company provides sufficient information proactively, without having to ask repeatedly. | | | |
|
| They communicate clearly and proactively with our team. | | | |
| Service & Responsiveness |
|
| They provide competitive pricing and value. | | | |
|
| nstructions, manuals, or guidance provided are clear and helpful. | | | |
|
| The product/service functions as described or promised. | | | |
|
| They provide high quality products consistently. | | | |
|
| They respond quickly to requests and issues. | | | |